| Non-product selling means ..... |
| 1 | selling variety of products |
| 2 | selling only one product |
| 3 | selling seasonal products |
| 4 | selling services |
|
| Ans: 4 |
|
| Marketing is a function undertaken by ...... |
| 1 | All DSA's |
| 2 | All front-office staff |
| 3 | Whole organization |
| 4 | All of these |
|
| Ans: 4 |
|
| In Excel, Charts are created using which option? |
| 1 | Chart Wizard |
| 2 | Pivot Table |
| 3 | Pie Chart |
| 4 | Bar Chart |
|
| Ans: 1 |
|
| You can start Microsoft Word by using ..... button. |
| 1 | New |
| 2 | Start |
| 3 | Program |
| 4 | Control Panel |
|
| Ans: 3 |
|
| Bank marketing is same as ...... |
| 1 | Transaction marketing |
| 2 | Service marketing |
| 3 | Indoor marketing |
| 4 | All of these |
|
| Ans: 2 |
|
| "Conversion" in sales language means ...... |
| 1 | converting a buyer into a seller |
| 2 | converting a seller into a buyer |
| 3 | converting a prospect into a client |
| 4 | All of these |
|
| Ans: 3 |
|
| "Referrals" means...... |
| 1 | Leads provided by operation |
| 2 | Sales persons |
| 3 | Front-office staff |
| 4 | Management staff |
|
| Ans: 1 |
|
| Marketing of services is known as ..... |
| 1 | Transaction marketing |
| 2 | Door-to-door marketing |
| 3 | Relationship marketing |
| 4 | Internal marketing |
|
| Ans: 3 |
|
| With a CD you can ..... |
| 1 | Read |
| 2 | Write |
| 3 | Read and Write |
| 4 | Either Read or Write |
|
| Ans: 3 |
|
| For creating a document, you use ..... command at File Menu. |
| 1 | Open |
| 2 | Close |
| 3 | New |
| 4 | Save |
|
| Ans: 3 |
|
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